Frequently Asked Questions

Click on a category below to sort through our various frequently asked questions.


Claiming your directory listing is easy!
  1. Locate the directory listing of choice.
  2. On the top right of the listing click on the 'CLAIM LISTING' button .
  3. Register or login.
  4. Done!
To create a directory listing, follow these easy steps:
  1. Click into the directory you wish to create a listing for, scroll down to the bottom of the page and then click the 'GET LISTED NOW' button. Alternatively you can also click on the corresponding "Create A..." link in the footer under the ACCOUNT section.
  2. Register or login.
  3. Select a listing option.
  4. Create your listing.
  5. Done!
After claiming or creating your listing if you wish to edit it, follow these steps:
  1. Locate your listing: This can be done via two methods after you are logged in:
    • Go to listing page.
    • Go to MY ACCOUNT > then click the directory name that your listing belongs to.
  2. Editing Option:
    • Listing page: On top right of your listing, click on the settings gear icon, then click EDIT link.
    • My Account > Directory page: Click the settings gear icon next to your listing and click EDIT link.
  3. Update your listing as desired, then click the UPDATE button.
  4. Done!
We offer a variety of "Featured Listing" packages that will show your listing at the top of the other listings for a directory. To make your listing a featured listing, follow these steps:
  1. Locate your listing: This can be done via two methods after you are logged in:
    • Go to listing page.
    • Go to MY ACCOUNT > then click the directory name that your listing belongs to.
  2. Viewing Add-ons: You can see and select "Featured" packages as follows:
    • Listing page: On top right of your listing, locate the "Order Add-ons" button and click it.
    • My Account > Directory page: Click the settings gear icon next to your listing and click "Order Add-ons".
  3. Select your featured listing option.
  4. Complete your order.
  5. Done!
Your listing will now be featured in the corresponding directory and home page (limited space) until it expires.
To upgrade your free listing, follow these steps:
  1. Go to MY ACCOUNT > then click the directory name that your listing belongs to.
  2. To the right of your select listing, click the settings gear icon and then click 'UPGRADE / DOWNGRADE' link, then in the popup window, select one of the paid listing options and click to continue to checkout.
  3. Enter any coupon codes you have, then complete your order.
  4. Done!

"Volunteer Rating" is our exclusive system to rate volunteer opportunities for a charity organization. These include:

Limited Volunteer: This charity offers limited Volunteer opportunities.

Enhanced Volunteer: This charity offers many Volunteer opportunities.

GiveYoung Certified Volunteer: This charity is a certified GiveYoung Volunteer that offers the most opportunities.

Our approval process for listings is currently set to auto approval, to ensure your listings are published immediately for everyone to see.
In order to see the options for "Featured Listing", there are two prerequisites:
  1. You must be the author of the listing in question.
  2. You must have a paid subscription.